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Deakin University’s OCPH team are local, academic experts in healthcare communication based at the Waurn Ponds Campus in Geelong. The team has collectively trained many thousand health professionals, volunteers and non-clinical staff in Australia and internationally. Our core team works with a wide variety of affiliates at home and abroad to design, deliver and evaluate effective, evidence-based communication interventions.

Peter Martin, MB BCh BAO, MMed, FAChPM

Professor of Clinical Communication & End-of-Life Care, Deakin University School of Medicine

Director, Centre for Organisational Change in Person-Centred Healthcare (OCPH), Deakin University, Faculty of Health

Palliative Medicine Physician

Adjunct Professor of Communication, University of Southern Denmark

Peter has been involved with communication skills training for over 25 years and has been a clinician for over 30 years. His clinical interest is cancer cachexia. Peter has taught communication skills with Cambridge, Monash, Melbourne and Deakin medical schools. He has taught at numerous postgraduate courses with a variety of health professional disciplines nationally for more than 15 years. Since becoming the Director of OCPH, Peter has developed and run a wide range of 1,2 or 3-day courses on healthcare communication including high-level train-the-trainer courses. Peter is co-creator of OCPH’s major, organisational level interventions to drive person centred healthcare communication, Your Thoughts Matter and Conversations Matter.

Meg Chiswell

Deputy Director, Centre for Organisational Change in Person-Centred Healthcare, Deakin University, Faculty of Health

Senior Lecturer, School of Medicine, Deakin University

Leadership Coach and Mentor

A Radiation Therapist by background, Meg began as an educator at RMIT University before moving into strategic oversight at Cancer Council Victoria. During this time, Meg championed the Victorian Cancer Clinicians Communication Program (also known as Effective Cancer Communication), and convened the inaugural Teaching Communication in Healthcare Conference and Education Program. Since 2019, Meg has jointly led the OCPH with Professor Peter Martin. Meg’s impact has been nation wide, building communication skills programs across Australia and personally training more than 3000 healthcare professionals and staff. Acknowledged as one of Australia’s leading academic experts in healthcare communication, Meg has led the training of many new members of the Australian healthcare communication teaching community. A member of the International Coaching Federation, Meg has also been the Australian representative on the teaching subcommittee of the International Association for Communication in Healthcare (EACH). Meg is the co-creator of Your Thoughts Matter and Conversations Matter.

6 June 2024

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