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Courses and Events

Upcoming courses

OCPH Healthcare Communication Masterclasses

Fast track your communication skills at this 3 day intensive masterclass hosted by our leading experts in healthcare communication.

Step away from busy clinical practice against the backdrop of a beautiful, distraction free rural environment, tucked away at Waurn Ponds Estate, only 1 hour from Melbourne’s CBD. Enjoy a fully catered package, including evenings at the Estate, with local and regional produce to nourish and sustain you.

Use evidence-based frameworks and models to practice effective clinical consultations in a highly specialised, safe environment. Table your own unique communication challenges and draw upon interprofessional perspectives to integrate learning across patient care, communication within teams, supervision and leadership.

For all health professionals looking to take healthcare communication to the next level.

Upcoming Masterclasses

Date Location Registration
9-12 July 2023 Hunter Valley SOLD OUT
10-12 October 2023 Geelong Register now
28-30 November 2023 Geelong Register now
19-21 March 2024 Geelong Register now
20-22 August 2024 Geelong Register now
29-31 October 2024 Geelong Register now
10-12 December 2024 Geelong Register now

Promotional banner for the OCPH 2024 Masterclass Series featuring a photograph of the Surf Coast coastline with waves crashing on a scenic beach. Links to the OCPH Eventbrite listings page.

See a list of our upcoming courses and register online through our Eventbrite page.

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To be notified of our upcoming course dates contact us at to join our mailing list

Courses we offer

Healthcare Communication for Educators: Evidence, Skills and Frameworks
Introduction to Healthcare Communication: Evidence, Skills and Frameworks

Introduction to Agenda Led Outcome-Based Analysis (ALOBA)
ALOBA: Working with Simulated Patients
ALOBA: Maximising Analysis and Feedback
ALOBA: Facilitating Role Plays
Teaching Healthcare Communication in the Virtual Classroom: ALOBA and Microskills

Teaching Healthcare Communication in the Workplace: Introduction  Virtual
Teaching Healthcare Communication in the Workplace: Application and Maximising Effectiveness
Getting Back on Track:  Challenging Feedback Conversations
Integrating Students into Telehealth Consultations

Healthcare Complaints 1: Communication Strategies for Initial Response and Complaints Diffusion
Healthcare Complaints 2: Communication Strategies to Investigate and Convey Information
Healthcare Communication Introduction and Evidence
Responding to Emotions: Evidence, Skills and Frameworks
Core Skills for Tough Clinical Conversations

Shared Decision Making: Evidence, Skills and Frameworks
Shared Decision Making 1: Initiating an SDM Conversation and Ascertaining Preferences, Values and Goals
Shared Decision Making 2: Conveying Information and Making Recommendations

Delivering Sad Bad and Difficult News: Evidence, Skills and Frameworks
End-of-Life Conversations: Evidence, Skills and Frameworks
Delivering Bad News
Conveying Prognosis and Risk
Facilitating Effective Family Meetings

Communication Skills for Telehealth: Evidence, Skills and Frameworks
Communication Skills for Telehealth: Application and Maximising Effectiveness

Healthcare Communication in Aged Care: Tips and Practical Strategies
Responding to Emotions in Aged Care: Tips and Practical Strategies
Responding to Emotions in the Clinical Workplace
Communication and Health Decline: Changing Goals of Care

Personalised Coaching Series: Difficult Clinical and Workplace Conversations

What we deliver

OCPH offer tailored workshops for health professionals to foster person-centred healthcare. With a strong focus on building knowledge of established educational frameworks, our workshops are learner-centred and evidence-based, often including participant interaction with simulated patients to assist in the application of learned skills.

Our faculty comprises experienced clinician educators, skilled in small-group experiential learning, ensuring training that is both clinically applicable and effective. The Centre is led by Director, Professor Peter Martin, Professor of Communication and End of Life Care, Deakin University

It is important for health services and professionals to become more patient-focused, as this is the antecedent of outstanding care, and a requirement for accreditation as part of the National Safety and Quality Health Service Standards.


25 May 2023

Last modified: 21 September 2023 at 2:02 pm

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