Courses and Events
Upcoming courses
OCPH Healthcare Communication Masterclasses
Fast track your communication skills at this 3 day intensive masterclass hosted by our leading experts in healthcare communication.
Step away from busy clinical practice against the backdrop of a beautiful, distraction free rural environment, tucked away at Waurn Ponds Estate, only 1 hour from Melbourne’s CBD. Enjoy a fully catered package, including evenings at the Estate, with local and regional produce to nourish and sustain you.
Use evidence-based frameworks and models to practice effective clinical consultations in a highly specialised, safe environment. Table your own unique communication challenges and draw upon interprofessional perspectives to integrate learning across patient care, communication within teams, supervision and leadership.
For all health professionals looking to take healthcare communication to the next level.
Upcoming Masterclasses
| Date | Location | Registration |
|---|---|---|
| 9-12 July 2023 | Hunter Valley | SOLD OUT |
| 10-12 October 2023 | Geelong | Register now |
| 28-30 November 2023 | Geelong | Register now |
| 19-21 March 2024 | Geelong | Register now |
| 20-22 August 2024 | Geelong | Register now |
| 29-31 October 2024 | Geelong | Register now |
| 10-12 December 2024 | Geelong | Register now |
See a list of our upcoming courses and register online through our Eventbrite page.
Join our mailing list
To be notified of our upcoming course dates contact us at ocph@deakin.edu.au to join our mailing list
Courses we offer
HEALTHCARE COMMUNICATION 101
Healthcare Communication for Educators: Evidence, Skills and Frameworks
Introduction to Healthcare Communication: Evidence, Skills and Frameworks
AGENDA LED OUTCOME BASED ANALYSIS (ALOBA)
Introduction to Agenda Led Outcome-Based Analysis (ALOBA)
ALOBA: Working with Simulated Patients
ALOBA: Maximising Analysis and Feedback
ALOBA: Facilitating Role Plays
Teaching Healthcare Communication in the Virtual Classroom: ALOBA and Microskills
TEACHING IN THE CLINICAL WORKPLACE
Teaching Healthcare Communication in the Workplace: Introduction Virtual
Teaching Healthcare Communication in the Workplace: Application and Maximising Effectiveness
Getting Back on Track: Challenging Feedback Conversations
Integrating Students into Telehealth Consultations
COMPLAINTS AND TOUGH CLINICAL CONVERSATIONS
Healthcare Complaints 1: Communication Strategies for Initial Response and Complaints Diffusion
Healthcare Complaints 2: Communication Strategies to Investigate and Convey Information
Healthcare Communication Introduction and Evidence
Responding to Emotions: Evidence, Skills and Frameworks
Core Skills for Tough Clinical Conversations
SHARED DECISION MAKING
Shared Decision Making: Evidence, Skills and Frameworks
Shared Decision Making 1: Initiating an SDM Conversation and Ascertaining Preferences, Values and Goals
Shared Decision Making 2: Conveying Information and Making Recommendations
END OF LIFE CONVERSATIONS
Delivering Sad Bad and Difficult News: Evidence, Skills and Frameworks
End-of-Life Conversations: Evidence, Skills and Frameworks
Delivering Bad News
Conveying Prognosis and Risk
Facilitating Effective Family Meetings
TELEHEALTH
Communication Skills for Telehealth: Evidence, Skills and Frameworks
Communication Skills for Telehealth: Application and Maximising Effectiveness
TARGETING AGED CARE
Healthcare Communication in Aged Care: Tips and Practical Strategies
Responding to Emotions in Aged Care: Tips and Practical Strategies
Responding to Emotions in the Clinical Workplace
Communication and Health Decline: Changing Goals of Care
INDIVIDUAL CLINICIAN COACHING
Personalised Coaching Series: Difficult Clinical and Workplace Conversations
What we deliver
OCPH offer tailored workshops for health professionals to foster person-centred healthcare. With a strong focus on building knowledge of established educational frameworks, our workshops are learner-centred and evidence-based, often including participant interaction with simulated patients to assist in the application of learned skills.
Our faculty comprises experienced clinician educators, skilled in small-group experiential learning, ensuring training that is both clinically applicable and effective. The Centre is led by Director, Professor Peter Martin, Professor of Communication and End of Life Care, Deakin University
It is important for health services and professionals to become more patient-focused, as this is the antecedent of outstanding care, and a requirement for accreditation as part of the National Safety and Quality Health Service Standards.